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How do I stop or cancel a recurring payment?
To cancel or update a recurring payment, you must contact the merchant or service provider directly. If your debit card details change, it is your responsibility to notify the merchant or service provider so that your payment arrangement can continue.
If you believe there has been unauthorised transactions made using your Visa Debit Card, and would like to lodge a dispute, please click here.
Important: If your Visa Debit Card has been lost or stolen, please let us know immediately by calling 13 95 00 (option 4) ∙ International: + 61 2 8262 9191 (option 4), so we can take actions to try prevent unauthorised transactions.