You’ll need to provide us with original documentation or certified copies in order for us to begin the process. Our branch staff will require a Death Certificate, Medical Certificate or funeral account/receipt. Please bring any of these documents to a branch for verification. If there’s a will, we’ll also need an original version or a certified copy of this document.
Our staff will take copies of any original documents and return them to you straight away.
You’ll need to fill out our Notice of Deceased Customer Form. The person notifying the Bank of the death and the Executor/Administrator of the estate will be required to provide identification.
Based on the information you provide the Bank will search for all accounts held by the deceased.