Methods of credit card balance

How can I pay my credit card balance?

1. Direct Debit

You can set up a direct debit by choosing a Bank of Sydney or non-Bank of Sydney transaction account to be debited monthly. This direct debit runs on the 10th of every month. You can set a direct debit to repay the full closing balance, minimum payment or a fixed amount. Please allow three business days for payments to clear.

Set up a direct debit by sending us a secure message using the below methods:

BOS Internet Banking

  • Log into BOS Internet Banking
  • Select the envelope icon from the top
  • Select ‘New Message’
  • Write a short message requesting the set up of a direct debit including the
    following details:
    • Account name
    • BSB
    • Account number
    • Repayment method (Full closing balance, minimum payment or fixed amount)
  • Click ‘Send’
  • Authorise the secure message via mobile notification (SMS or push notification)
  • Once the secure message is sent, someone from our Cards Department will contact you to confirm completion of the direct debit set up

If you don't have Internet Banking

  • Contact us on 13 95 00 (Mon-Fri, 9am-5pm AEST)
    • Select Option 4: ‘Card Enquiries'
    • Then, select Option 2: ‘Card Enquiries’
  • Visit one of our branches

2. BPAY

  • Your Biller Code and Reference number are enclosed in your credit card statement
  • Allow three business days for payments to clear
  • Login to your Internet Banking and proceed with BPAY as payment option, you will need the biller code and reference number

3. Online

4. Internet Banking via ’Domestic Payments’

  • Account details are enclosed in the credit card statement.

5. Visit one of our branches to organise the credit card payment