Expired Visa Debit card

My Visa Debit card has expired and I haven't received a renewal card

You should receive a renewal card automatically. If you haven’t received your renewal card in the mail by the time your card expires, send us a request by:

1. Sending us a secure Internet Banking message

• Log into BOS Internet Banking
• Select the envelope icon from the top
• Select ‘New Message
• As a subject choose ’Renewal Card not received’
• Write a short message requesting a new Visa Debit card to be issued to you.
• Authorise the secure message via mobile notification (SMS or push notification)

2. Visiting one of our branches