Declined transaction

I'm trying to transact on my BOS Visa Debit card but it's been declined

There are a number of reasons why your transaction may have been declined. These could be:

• You’ve reached your daily card limit
• Reached your Paywave limit – try inserting the card followed with PIN
• Your card is expired
• You’ve entered an incorrect PIN

If none of the above apply, contact us via below two methods:

1. Contact us on 13 95 00 (Mon-Fri, 9am-5pm AEST)

• Select Option 4: ‘Card Enquiries’
• Then, Select Option 2: ‘Card Enquiries’

2. Visit one of our branches