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Internet Banking User Guide

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Internet Banking User Guide

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Bank of Sydney brings you an improved internet banking service that's better in every way.

Think "Significant Increase in Transaction Speed" – use the latest in technology and innovation - our new locally hosted solution will allow you to spend more time doing the things you like by delivering transaction speeds that will reduce your online banking sessions.

  How to register for BOS Internet Banking

You can register for BOS Internet Banking at the branch or by calling us on 1300 BANKING (1300 2265 464)

Once you register, we will send your username to your registered E-Mail and the temporary password to your mobile phone. Please note that registration may take up to 1 business day.

  How to Add/Exclude an account in my BOS Internet Banking
  1. Select “Settings” from the top right menu.
  2. Select “Manage Accounts”.
  3. Select an account, change the Access Level and submit.

 

  How to change password
  1. Select “Settings” from the top right menu.
  2. Select “Change Password”.
  3. Follow the instruction.
  4. Please note that the password should be between 8 to 23 character with at least one numerical and one uppercase letter.
  How to change the Daily Limits
  1. Select “Settings” from the top right menu.
  2. Select “Daily Limits”.
  3. You can modify your daily limits for Domestic Payments, BPAY and International transfers.
  4. If you are selecting a daily limit higher than $10,000.00, you require to have a BOS mobile app to authorise transactions.
  5. Please send us a Secure Internet Banking Message if you require higher daily limits than your current maximum daily limit.
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  How to change your contact details
  1. Select “Settings” from the top right menu.
  2. Select “Change my contact details”.
  3. You can modify your Home Phone and Email.
  4. If you require to change your mobile number please contact 1300 BANKING (1300 2265 464)
  How to change your username
  1. Select “Settings” from the top right menu.
  2. Select “Change Username”.
  3. Enter your new username.
  4. Please note that the username should be at least 6 digit.
  How to transfer money (Domestic, BPAY, International)
  1. Select “Payments / Transfers” from the top right menu.
  2. You can select the payment type from the drop down menu.

  How to send a Secure Internet Banking Message
  1. Select the Letter icon from the top right corner
  2. Select “New Message”
  3. Select a relevant topic and enter your message.