Thanks for submitting your enquiry, a member of our team will be in touch shortly.
If your matter is urgent, please call 13 95 00.
Each branch has its own BSB, which can be found here.
If you have opened an account online, your BSB is 680
You can update your details by contacting your local branch on 13 95 00 (Mon-Fri, 9am-5pm AEST) or by sending us a secure message via Internet Banking.
If you’ve forgotten your password, you can reset your password by selecting ‘Forgot your Password?’ on the BOS Internet Banking login page.
If you’ve forgotten your password and need help, please contact our customer service team on 13 95 00.
You will use your Customer Reference Number (CRN) to log in to Internet and Mobile Banking. If you have forgotten your CRN, please check recent emails or letters we have sent to you to locate it, if you still cannot locate your CRN please do call us on 13 95 00 or visit your nearest branch for assistance.
You may choose to open an account with someone else. If so, you can choose to provide full access to both account holders to transact independently, or you may request to configure your account so that both account holders are required to approve transactions (two-to-sign authority).
If you wish to close any of your Bank of Sydney accounts, you can visit any of our branches during business hours, or call us on 13 95 00 (Mon-Fri, 9am-5pm AEST). Please note you should transfer your remaining account balance out to another Bank of Sydney or external bank account prior to asking for the closure.
