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Welcome to Online Banking for Business
Online Banking makes it easy to manage your banking from home, or on the go. Enjoy safe and convenient access to your accounts, activate or change the PIN on your Visa Debit Card, make transfer payments and much more!
How to get started
1. Refer to your Customer Reference Number (CRN)
You'll need your full 10-digit CRN (including any leading zeros) to register and log into the new Online Banking platform.
Note: Business Online Banking Users will use their personal CRN
2. Register for Online Banking
You’ll need to complete a quick registration before you first log into Online Banking. For support, see our registration guides and videos.
3. Enjoy the new Online Banking experience
The new Online Banking experience is designed to be intuitive and easy to use. If you need some help getting started, there are a number of User Guides available to assist.
Manage access to your Business Online Banking
To help you run your business more efficiently, you can provide access to Nominated Users so they can view accounts, manage transactions and make payments on your behalf.
If you are an Account Owner or Authorised Signatory, you can request to add, update or remove a Nominated User, update your account operating instructions, or manage your Online Banking settings by contacting us.
For your security, all new Nominated Users will be required to complete identity verification before Online Banking access is provided.
Frequently Asked Questions
If you’re eligible for Business Internet Banking, pop into any of our branches and complete the relevant forms. Alternatively, we can send you the form to complete which you can forward back to us by email or mail. After you’ve completed and signed the forms, you’ll receive your login credentials within 24 hours via email.
The Role Manager is nominated by the business owner or director. Under a multi-user Business Banking profile, the Role Manager (Master User) can create, remove or modify users and control their access. The Role Manager can also set up the daily limits for each user and decide on the business authorisation structure by setting up the role of each user.
When a business applies for Business Internet Banking, full details of the nominated Role Manager must be completed on the application form.
The Role Manager of a multi-user business can only assign accounts and transactions to other members of the business, however they are unable to initiate or authorise any payments and don’t have access to account details and transactions.
Please note: if you’re a Role Manager and wish to have access to the account/s and perform transactions, you’ll need to create a second login for yourself by creating a new user access under ’User Management’.
Under a multi-user Business Banking profile, a Maker can only initiate payments and transactions, and always requires an authoriser or two authorisers (for ‘2 to sign’ businesses) to approve the transaction/s.
Under a multi-user Business Banking profile, an Authoriser can only authorise the payments and transactions that are initiated by Makers and Authorisers.
Service Requests allow you to send instructions to Bank of Sydney, for example to increase your credit limit or to withdraw funds from your maturing Term Deposit.
This function is available via Internet Banking and the Bank of Sydney Mobile Banking App.
There is currently no mobile banking application available for Business Internet Banking users.
Terms and conditions apply.
Apple and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Although the Bank of Sydney Mobile Banking App is ‘free’ to download onto your mobile phone, charges may be applicable for accessing data on your phone. Where applicable, please refer to your mobile phone plan or contact your mobile data provider to find out more about the rates charged.