Help us improve your banking experience by completing our quick 5 minute survey.

Submit your response by 8th October 2025 to receive a $25 deposit into your BOS Saver Account.​

 

For the following questions, please rate your experience on a scale of 1 to 5, where:

1 = Very dissatisfied
2 = Dissatisfied
3 = Neutral
4 = Satisfied
5 = Very satisfied

How satisfied were you with the process of opening your Bank of Sydney account?  *
How satisfied are you with the communications you've received since opening your account (e.g. emails, messages, updates)? ​ *
How satisfied are you with our digital banking platforms (Internet Banking and Mobile App)? *
How easy was it to make your first deposit into your account? ​ *
Is there anything else you'd like to share to help us improve your experience? *

To receive your $25 bonus into your BOS Saver Account, please enter the following details as they appeared in your email invitation. This helps us verify your eligibility and ensures the deposit is made to the appropriate BOS Saver Account. 

By submitting your response, you confirm your agreement to the Survey Terms and Conditions.

  1. Eligibility​
    This survey is open to selected Bank of Sydney customers who have received a survey invitation via email. Participants must be 18 years or older and hold an open Bank of Sydney BOS Saver Account.
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  2. Survey Period​
    The survey will be open from 9:30AM 1 October 2025 and will close 5:00PM 8 October 2025. Responses received after this period may not be eligible for the incentive.
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  3. Incentive Offer​
    Customers who complete and submit the survey within the survey period will receive a $25 deposit into their Bank of Sydney BOS Saver account. The incentive is limited to one deposit per customer and is not transferable or exchangeable.
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  4. Incentive Fulfilment​
    Deposits will be made into eligible accounts within 14 business days of survey completion (by 23 October 2025). Bank of Sydney reserves the right to verify eligibility before issuing the incentive.
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  5. Privacy and Data Use​
    Survey responses are not anonymous and may be linked to your customer profile to help us better understand your experience. All responses will be treated confidentially and used solely for research and service improvement purposes. No personal information will be shared externally. For more information, please refer to our Privacy Statement.
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  6. General Conditions​
    Bank of Sydney reserves the right to reasonably modify, suspend, or terminate the survey or its terms at any time without prior notice. Participation in the survey constitutes acceptance of these terms.