VISA Debit Card

Key Features

Tap and Go for purchases under $100 with no PIN or signature required
No overseas ATM fees
• Accepted worldwide, in-store and online
VerifiedbyVisa offers greater online security

Why use a Visa Debit Card? 

Pay for groceries, services and bills online, from the comfort of your own home, with our Visa Debit card. It’s like using cash, except you’re using funds directly from your linked transaction account.

The chip in the card also means you can make contactless payments using ‘tap to pay’ for purchases under $100. If you make a purchase over $100, you’ll need to enter your PIN.

Protection for your money 

You can use your Visa Debit card to buy things safely and securely online, with the assurance of VerifiedbyVisa.

Plus, with Online Banking you have complete control over your card:

  • You can change your card PIN if you think it’s been compromised.
  • If you’re worried your card’s been lost, you can quickly temporarily block your card to ensure no further transactions can be made.
  • If your card’s stolen, you can notify us via Internet Banking. This will ensure the card can’t be used. We’ll contact you to re-issue you with a new card.

Frequently Asked Questions

You can activate your BOS Visa Debit card easily via:

1. BOS Internet Banking

  • Log on to BOS Internet Banking
  • Select the debit card
  • Click on ‘Card Options’
  • Select ‘Activate Card’
  • Click ‘Submit’
  • Authorise the card activation via mobile notification (SMS or push notification)
  • Your card has now been activated

2. Contact us on 13 95 00 (Monday to Friday from 9:30am - 5:00pm AEST)

  • Select Option 4: ‘Card Inquiries’
  • Then, Select Option 2: ’Debit Card Inquiries’

3. Visit one of our branches

 

Yes, you just need to inform Bank of Sydney about your departure and arrival date, and your destinations, by:

  1. Sending us a secure Internet Banking message
    • Log on to BOS Internet Banking
    • Select the envelope icon from the top
    • Select ‘New Message’
    • As a subject choose ‘Travel Note’
    • Write a short message including the above information about your trip and click ‘Send’
    • Authorise the secure message via mobile notification (SMS or push notification)

  2. Contacting us on 13 95 00 (Monday to Friday from 9:30am - 5:00pm AEST)

  • Select Option 4: ‘Card Inquiries’
  • Then, Select Option 2: ‘Debit Card Inquiries’
  1.  

You can request a new Visa Debit card via Internet Banking or visiting one of our branches:

  1. Send a secure Internet Banking message
    • Log on to BOS Internet Banking
    • Select the envelope icon from the top
    • Select ‘New Message’
    • As a subject ’New Visa Debit Card’
    • Write a short message requesting a new Visa Debit card to be issued to you by nominating your transaction account that you would like to be linked to and click send
    • Authorise the secure message via mobile notification (SMS or push notification)

  2. Visit one of our branches

You have three tries to key in the correct PIN. After that, we protect your account by locking it until the next day. If you’d like a new PIN contact us via the below options:

  1. BOS Online Banking
    • Log on to BOS Online Banking
    • Select the debit card
    • Select ‘Card Options’
    • Select ‘Modify Card PIN’
    • Enter the new PIN and confirm the new PIN on the following section
    • Authorise the new PIN via mobile notification (SMS or push notification)
    • Your PIN has now changed

  2. Contact Bank of Sydney

  • Contact us on 13 95 00 (Monday to Friday from 9:30am - 5:00pm AEST)
  • Or visit one of our branches

 

 

Your Visa Debit card with Paywave is an important financial tool. Refer to the terms and conditions and follow these simple steps to keep your card safe:

  1. For purchases under $100 you can just tap and go
  2. For purchases over $100, you will need to enter your PIN
  3. You have a daily $300 global Paywave limit

How to order a Visa Debit Card

If you already have an eligible account, you can request a Visa Debit card via Online Banking.

Send a secure message by clicking the envelope in the top right hand corner and selecting ‘New Message’.

Select the topic ‘Other’ and complete the message box outlining your request.

Once submitted, one of our Digital Banking Officers will contact you to verify your request. You’ll receive your card and PIN separately in about 4-5 business days.

Please read our Visa Debit card Terms and Conditions as well as the Fees and Charges document.

Available to 16 year olds and over with parental permission.