Bank of Sydney ATMs will no longer be available from 22 September 2025.


There are still several easy ways you can access cash and manage your everyday banking, including:

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In Branch Banking1

You can continue to visit Bank of Sydney branches to withdraw or deposit cash and receive personalised support from our team.

For details on our branch opening hours, services and locations, click here

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Bank@Post2

You can make deposits and withdraw cash from your Bank of Sydney Account using Australia Post’s handy Bank@Post service.

To learn more about Bank@Post, click here

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Local ATM and EFTPOS Machines

You can use your Bank of Sydney Visa Debit Card to withdraw cash and check your balance at most ATMs, as well as access cash-out services when making purchases at participating retailers and supermarkets. A physical card and PIN are required for these services. Please note that some third-party providers may charge a fee.

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Use your Visa Debit Card

If you have a Bank of Sydney Visa Debit Card you can make secure electronic payments in place of cash, whether shopping in-store, paying bills, using your digital wallet or to make purchases online.

To learn more about our Visa Debit Card, click here

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Bank from anywhere with Internet Banking

Access your accounts and make transactions easily and securely from anywhere via Internet and Mobile Banking.

To learn more about our Internet Banking, click here

 

FAQs

More customers are choosing to bank online or through alternative methods. As ATM and cash usage continues to decline, we are evolving our services to better reflect how our customers are choosing to bank.

Yes. Your Bank of Sydney Visa Debit Card will continue to work as normal. You can use it for EFTPOS purchases, online payments, and to withdraw cash from ATMs or use cash-out services when making purchases at many supermarkets and retailers.

No. This change only relates to Smart ATM services. There are no changes to how your account works, your card, or access to other banking services.

There are still several easy ways you can access cash or make deposits into your account: 

  • In-branch banking1: customers can continue to visit Bank of Sydney branches to withdraw or deposit cash and receive personalised support from our team. 
  • Bank@Post2: cash deposits and withdrawals can be made at participating Australia Post outlets using a Bank of Sydney Visa Debit Card. 
  • Visa Debit Card: You can make secure electronic payments in place of cash using your Visa Debit Card, whether shopping in-store, paying bills, using your digital wallet or to make purchases online. 
  • Local ATM machines and EFTPOS: customers can use their Bank of Sydney Visa Debit Card to withdraw cash and check their balance at most ATMs, as well as access cash-out services when making purchases at participating retailers and supermarkets. A physical card and PIN are required for these services. Please note that some third-party providers may charge a fee.

You can speak with our staff in-branch, call us directly on 13 95 00, or visit our website at www.banksyd.com.au/ATM for more information and FAQs.

We're here to help

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Submit a Service Request via Online Banking

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Talk to one of our friendly staff Mon-Fri (Excluding Public Holidays).

Call 13 95 00

1 Staff assisted transaction fees may apply, please refer to the General Banking Fees & Charges Guide at banksyd.com.au/important-product-information

2 Bank@Post Cash withdrawals incur a fee per transaction, please refer to the General Banking Fees & Charges Guide at banksyd.com.au/important-product-information

Please take a moment to read through the below information:

General Banking Fees & Charges
Deposit, Saving & Transaction Accounts PDS
Terms & Conditions for VISA Debit Card

Target Market Determination (TMD) for these products is available here.

More information about our product and services is available here.