Cyber Security | Bank of Sydney

There’s a general increase in scamming activity of late. Our priority is to protect you and while there’s no need to be alarmed, it’s important to be careful. So we want to give you some tips to help identify and avoid any scams you may come across.

Don’t give out your personal information

It’s important that you don’t give out your personal details via email, SMS or online.
Bank of Sydney won’t ask you for this information across these platforms.

Take care with unknown contacts

If someone you don’t know calls saying they’re from Bank of Sydney, exercise caution. If they ask for money via an unusual payment method, threaten you for not providing verification information, pressure you into buying something or making a quick decision, it’s likely a scam. Don’t stress, hang up and call our Customer Service Centre on
13 95 00 (Mon-Fri, 9am-5pm AEST).

Look for the lock

When online ensure that you’re using a secure web page - look for the lock at the top of your browser and verify any URLs, email addresses or phone numbers provided against official websites/sources.