Security | Bank of Sydney

It is our priority to help protect you from fraud and scam activity. And while there’s no need to be alarmed, it’s important to be careful. So here are some helpful tips to help identify and avoid scams.

Scammers may threaten or persuade you to take immediate action.

Scammers can be sneaky and persuasive, catching you out when you’re busy, distracted or stressed. Calls, texts or emails which urge you to make immediate payment are likely a scam, so use caution and don’t give out your sensitive personal details via email, SMS or online.

Scammers may try to impersonate banks, companies or family members.

Scammers can often make it appear that phone calls, emails and messages are from a legitimate source. If someone you don’t know calls saying they’re from Bank of Sydney, exercise caution. If they ask for money via an unusual payment method, threaten you for not providing verification information or pressure you into buying something, it’s likely a scam. If in doubt, do not engage.

Scammers will send you offers that sound legitimate and tempting.

Be cautious of offers which appear too good to be true. Contact the person or organisation directly using details you’ve found yourself to confirm whether a communication is real.

Scams are growing ever more complex and sophisticated

It’s essential to ‘hear the alarm bells’ to help prevent scams.

Visit the Australian Banking Association's website for articles and fact sheets to help you learn more about scammer tactics and what you can do to protect yourself.