Broker Application SLAs

Please note Bank of Sydney's current Application SLAs.

It is important to note that all SLAs are conditional and subject to receipt of all required documents. Once your application has been assigned to an Assessor there's no need to contact us. They will reach out to you directly to discuss the application.

Simple (PAYG Income)

Purchase and Refinances

2 business days

Assessed Pre-Approval

Not available

Document Preparation

3 business days

Document Verification

3 business days

Loan Variations

3 business days

Complex (self employed, trusts, companies >80% LVR, >$2m, construction)

Purchase and Refinances

5 business days

Assessed Pre-Approval

Not available

Document Preparation

5 business days

Document Verification

5 business days

Loan Variations

6 business days

We're here to help

Our friendly staff are on hand to answer any questions you may have.

Call 13 95 00 (Option 5)

Want to speak to us about a loan scenario or enquiry?

Submit your enquiry

Need to talk to a Business Development Manager?

Call us

Please take a moment to read through the below information before applying, as this advice is general and does not take into account specific individual needs.

Consumer Loan Terms & Conditions

Lending Facilities Fees & Charges Guide

Target Market Determination (TMD) for these products is available here:

Lending Products TMD

More information about our product and services is available here.

Bank of Sydney Ltd ABN 44093488629 AFSL & Australian Credit Licence No. 243444