top

Important Notice. COVID-19

Attention: open in a new window. Print

Monday 16th March 2020

Important announcement about COVID-19

The health and well-being of our customers, communities and people is our priority and we have implemented a number of precautionary measures to ensure that any risks are minimised.

The current uncertainty surrounding the Novel Coronavirus (COVID-19) outbreak is imposing a growing impact on the state of the economy, both on a global and domestic scale. We understand that this is a tough time for some and has made meeting financial obligations difficult. In light of this, Bank of Sydney would like to highlight our commitment to supporting our customers.

We are extending a number of measures to our affected customers to support them through the financial effects of the outbreak. For eligible customers these include:         

  • Short term deferral of loan repayments;

  • Temporary facility conversions from Principal and Interest to Interest Only to reduce repayments;

  • Extending loan terms to reduce ongoing repayments; and

  • Debt consolidation/restructuring

If you feel you have been directly impacted by the COVID-19 outbreak and would like to explore the options available to you, please visit our website: https://www.banksyd.com.au/financial-hardship.html or call us 13 95 00 (Mon – Fri, 9am -5pm AEST) for more information.

Please also note, our branch operating hours are subject to change at this time.